Client Feedback Form Company Name Turnaround Times - MCS completed analyses in a timely manner Strongly Disagree Disagree Neutral Agree Strongly Agree Accuracy - Final results were accurate Strongly Disagree Disagree Neutral Agree Strongly Agree Professionalism - The MCS customer service team was very professional and respectful Stongly Disagree Disagree Neutral Agree Strongly Agree Friendliness - The MCS staff was very friendly, polite, and courteous Strongly Disagree Disagree Neutral Agree Strongly Agree Overall, how would you rate your experience with MCS? Bad Needs improvement Pretty good Very good Extraordinary